Will I be able to use your machines
without a demonstration or training?
Yes, our heat presses are very
easy to use. There really are only two variables you have to
adjust and that is temperature and time. Both can easily be
adjusted by pressing a button.
When you purchase consumables from our recommended
suppliers, they will always give you an indication of the
temperature or timing required for a particular product -
what could be easier? A majority of our customers take
delivery of our heat presses without a prior demonstration
or any form of training.
Yes, we do offer on-going
after sales support at no extra cost to you. We can help you
on any technical or sourcing issues. Our wealth of
experience is at your disposal.
If you do decide to take delivery without a demonstration or
training, and subsequently realise that you do need
training, remember, we do not charge for this as it forms
part of our back-up support. All we ask is that you book an
prior appointment and we will be more than happy to
train you at a mutual convenient date/time. Training
is carried out at our premises in Romford, Essex..
The cost of shipping can vary
from £10+VAT to around £40+VAT depending very much on the
weight of your entire order. We normally ship on a two day
parcel service but can ship next day, if required, at an
extra charge.
How do I place an order and how
quickly can my machines be shipped out to me?
You may place your order by
simply calling us on 01708-731294 (Monday-Friday,
9.30am-5.30pm). We can accept payments by all major credit
and debit cards. Alternatively, you may fax or e-mail your
order to us. We can accept payment by cheque (goods can only
be shipped out once the cheque has cleared) and you may
deposit money into our bank account (details supplied on
request). We, of course, do not mind cash either!
On
cleared funds, we can usually ship within 48 hours
(depending on stock availability). However, in the case of
packages, it may take around five working days.
With every purchase, we will
give you a list of recommended suppliers. We feel that your
interests are best served where we are free to give you a
list of recommended suppliers. These suppliers, stock
everything you are ever likely to need in terms of
products/consumables and perhaps even more! They all
offer next day deliveries so you do not have to tie up your
money in large amounts of stock.
Do I really need one of your
"Computer linked cutting systems"?
If you wish to capture the
market for schools, business people, clubs and associations,
then we would suggest that purchasing one of our computer
linked cutting systems will certainly be highly advantageous
- if not a necessity. You will find that such a
system will pay dividends, even in the short term.
Remember, in order to print onto dark coloured garments,
such a system will be required.
Creative Printers of London
(CPL) have been established for over 22 years - with the
last 17 years in Romford, Essex! Our company is
a family owned business which keeps going from strength to
strength (just look at our other websites). Both
senior partners of CPL are university graduates with a keen
interest in marketing and promotions - their vast experience
is at your disposal! As we are not tied down to
any particular manufacturer - we are free to pick and choose
the best systems for our customers..
